Return and Refund Policy

Returns & Refund Policy – Four Petals Enterprise

At Four Petals, every piece is thoughtfully curated and carefully handled before it reaches you. As a small business, we currently do not offer exchanges or frequent returns. However, we are committed to ensuring a fair resolution if something goes wrong during delivery.

When a Refund is Applicable

If your order arrives in a damaged condition, you may be eligible for a refund.

To request a refund:

• You must notify us within 24 hours of delivery.
• A complete unboxing video is mandatory. The video should clearly show:
• The sealed package from all sides (360° view)
• The process of opening the package
• The condition of the product inside

This helps us verify the issue and take it up with our delivery partners.

Important Conditions

• The product must be unused, in its original packaging, with all tags intact.
• Refunds will be processed only after we receive the returned product and complete a quality check.
• Refund approval is subject to verification of the damage shown in the unboxing video.

Return & Shipping Charges

• In case of a return, a 20% deduction will be applied towards shipping and handling costs.
• The remaining balance amount will be refunded after deduction.

How to Contact Us

If you have received a damaged product, please contact us at - fourpetalsstore@gmail.com or Dm us on WhatsApp at 9833322494.

We will guide you through the return and refund process.

A Note of Gratitude

We deeply value your trust and support. Every order means a lot to us, and we’re grateful to have you as part of the Four Petals family.

Please note: Four Petals Enterprise reserves the right to refuse a refund if the above conditions are not met.